- INTERACTIVE SERVICES
We may from time to time provide interactive services on our sites, including, without limitation the following, referred to as interactive services: chat rooms, bulletin boards, discussion forums, blogs, wiki, customer reviews and comments, articles with public comments.
Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site and we may stop moderating an Interactive Service at any time. We expressly exclude our liability for any loss or damage arising from the use of any Interactive Service by a user in contravention of our Content Standards, whether the service is moderated or not.
The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them.
Where we do moderate an interactive service:
- We will check Contributions for compliance with the Content Standards, either before or after it is published;
- We will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.
- We do not guarantee that all Contributions will be published;
- We cannot guarantee how quickly Contributions will be published or removed as this will depend on other editorial commitments.
If you wish to complain about any Contribution posted on our sites, please Contact Us. We will then review the Contribution and decide whether it complies with the Content Standards. We will deal with any Contribution which, in our opinion, violates the Content Standards.